Product Details

Item Description: Certified Genuine 925 Sterling Silver Fine Jewelry Natural Stones Pea Pods Design Jewelry Set with Ring, Drop Earrings, Necklace. Pea Pod Series

Dear Shopper,

For your shopping pleasure, subscribe to receive a 10% Discount Code sent to your email address. Just insert the code at the checkout cart each time you shop. To subscribe, scroll down to the bottom of the page and enter your email and contact details. When ordering, please ensure correct telephone number, email address and physical address. Your contact information is important in case we need to contact you regarding your order. Prices shown do not include import taxes, VAT taxes or special courier fees as may be needed for delivery to remote locations. Your email address and contact information will never be shared. Should you have any questions or need help, feel free to message us.

Happy Shopping and Best Regards, Schnazoo Admin.

Product Information: Certified Genuine 925 Sterling Silver Fine Jewelry Natural Stones Pea Pods Design Jewelry Set with Ring, Drop Earrings, Necklace. Pea Pod Series

Notes:

Colour of actual items may differ slightly from pictures due to screen perspectives and photography lighting.

Order Instructions:

After placing your order and making payments, please expect 3 t o7 days lead time required for order preparation.
Orders cannot be delivered to P.O. Boxes or military addresses. Please use physical address.
We currently offer free shipping worldwide for any quantity and any value for this product.

Product Guarantee:

If you are not 100% satisfied with the quality of your purchase, you can return or exchange your items within 30 days from the delivered date.

Refunds:

Terms and Conditions apply. Please read our Refund Policy here: Returns and Refunds Policies . (http://schnazoo.com/refund-policy/)
In the case a refund is required, Kindly notify us within 3 days of delivered date by email or through our contact page.
Items should be returned to our warehouse and received within 30 days from the delivered date, sent by registered mail or tracked courier.
Items returned must be unused, undamaged and in original package.
Return shipping fee is paid by buyer.
Upon confirmation of receipt of goods in original unused and undamaged condition and packaging, the refund shall be made within 7 business days and should appear in buyer’s account within 21 days of refund made depending on mode of payment, whether by credit card or Paypal.

Shop With Confidence and Safety, Your Financial Data.

We do not see, store or have access to your payment data. Your credit card payment information are not stored on our website or our servers. All financial data are stored on the payment processor used. If you use Paypal, then Paypal retains your payment information. If you use credit card then your payment information is stored on Stripe. Subscriber emails are never shared or sold and remain confidential on secured servers.

Jewelry Set consists of Necklace with Pendent, Earrings and Adjustable Ring

Certified Genuine 925 Sterling Silver and genuine Natural Stone

Available in Silver or Gold Plated Silver

Lotus Fun Real 925 Sterling Silver Fine Jewelry Natural Stones Pea Pods Design Jewelry Set with ring Drop Earring Necklace

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Schnazoo (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://schnazoo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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SHIPPING

How do you ship packages?

Do you ship worldwide?

What about customs?

How long does shipping take?

Do you provide tracking information?

My tracking says “no information available at the moment”.

Will my items be sent in one package?

RETURNS

Order cancellation

Refunds

Exchanges